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ResinIt

Handmade in Aberdeenshire

Questions

Frequently asked questions

Choosing memorial jewellery is a deeply personal decision, and it is completely understandable to have questions before placing your order. Below you’ll find guidance on the ordering process, suitable inclusions, personalisation, delivery and caring for your finished jewellery.

How do I order memorial jewellery?

Choose your preferred piece from the memorial jewellery collection and select the available personalisation options. After your order has been placed, you’ll receive guidance on safely sending your inclusions to ResinIt.

If you are unsure which design would be most suitable, please get in touch and Donna will be happy to guide you.

Do you provide a kit for sending my inclusions?

Yes. Inclusion kits are available for safely sending ashes, hair, fur or breastmilk. Your kit will contain the relevant containers and guidance needed to return everything securely.

Can I visit ResinIt to discuss my jewellery?

If you are local to Aberdeenshire, please get in touch to discuss your order and the available options. Visits and handovers must be arranged in advance.

Can you help me choose a piece?

Of course. Choosing memorial jewellery can feel overwhelming, especially when there are many different styles available. Donna can help you consider the type of jewellery, material, design, inclusion visibility and colour options that may be most suitable..

What can be included in memorial jewellery?

Depending on the design, memorial jewellery can contain:

  • Ashes
  • Hair or pet fur
  • Breastmilk
  • Dried flowers or petals
  • Fabric
  • Sand
  • Other small, meaningful inclusions

If you have something different in mind, please contact ResinIt before ordering to check whether it will be suitable.

How much ashes, hair or fur do you need?

Only a very small amount is required. The exact amount may depend on your chosen design, and you will receive guidance before sending anything.

Please do not send your full supply of ashes, hair or fur.

Can the ashes be visible or hidden?

Yes. In many designs, the ashes can be displayed visibly within the resin or placed more discreetly beneath the chosen colour and decoration.

The available options may vary depending on the size and shape of the jewellery.

Can you include more than one loved one or pet?

This may be possible depending on the size and design of the piece. Please contact ResinIt before ordering so the inclusions can be discussed and kept clearly identified throughout the process.

Can you use breastmilk in memorial jewellery?

Yes. Breastmilk can be preserved and incorporated into selected jewellery designs. Frozen breastmilk may also be suitable. Please contact ResinIt for the relevant preparation and sending instructions.

What if I don’t have ashes?

Ashes are not essential. Hair, fur, breastmilk, dried flowers, fabric, sand and other meaningful inclusions may be used, depending on the jewellery design.

Can I choose the colour of my jewellery?

Yes. Most designs offer a choice of base colour, and additional decorative details such as opal, sparkle or metallic leaf may also be available.

Colours may look slightly different depending on lighting, screen settings and the natural appearance of your inclusions.

Will my finished jewellery look exactly like the photographs?

Each piece is handmade using personal inclusions, so no two items will ever look exactly the same. The product photographs provide examples of the design, but the placement of ashes, hair, fur and decorative details will be unique to your piece.

These small differences are part of what makes every ResinIt creation personal.

Can you create something bespoke?

If you have a particular design, colour combination or jewellery style in mind, please get in touch. ResinIt may be able to source a suitable piece or adapt an existing design, although this will depend on availability and suitability.

What materials are available?

The ResinIt collection includes jewellery made from materials such as:

  • 925 sterling silver
  • Stainless steel
  • Tungsten carbide
  • Ceramic
  • PVD gold or rose-gold stainless steel

The material used will be stated on each individual product page.

How do I choose the correct ring size?

It is important to provide an accurate ring size because many memorial rings cannot be resized after completion. For the best result, have your finger professionally measured by a jeweller before ordering.

Please also check whether the individual design is fixed-size or adjustable.

Is memorial jewellery waterproof?

Resin is water-resistant, but it is not fully waterproof. Remove your jewellery before showering, bathing, swimming, exercising or using cleaning products.

Avoid direct contact with perfumes, lotions, chemicals and excessive sunlight. Leather memorial bracelets should be kept completely dry.

Will sterling silver tarnish?

Sterling silver can naturally tarnish over time. This is normal and does not mean the jewellery is damaged. Store your piece somewhere dry when it is not being worn and clean it carefully with a suitable silver-polishing cloth.

Avoid applying cleaning products directly to the resin section.

How long will my jewellery take?

Timescales can vary depending on the design, availability of the jewellery setting and the number of orders currently being created. The expected timescale will be confirmed as part of the ordering process.

As every piece is handmade with great care, completion dates cannot be rushed or guaranteed for a specific occasion unless this has been agreed in advance.

How will my jewellery be delivered?

Completed jewellery is carefully packaged and sent using an appropriate tracked delivery service. International delivery may also be available, with any additional shipping costs paid by the customer.

Is my inclusion treated securely?

Every inclusion is handled personally and respectfully by Donna. Please make sure all containers and accompanying information are clearly labelled with your name and order details before posting them to ResinIt.

Still Have Questions?

Every memorial jewellery order is personal. If you cannot find the answer you need or would like some guidance before ordering, please contact Donna. There is never any pressure to make a decision before you feel ready.

✦  Handmade with care in Aberdeenshire
✦  Available to customers throughout the UK
✦  Created from your own meaningful flowers
✦  Suitable for weddings, memorials and life’s special moments

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Stacey Aitken profile picture
Stacey Aitken
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I contacted Donna regarding a ring getting made for my Milo who was my 15 year old pug, I was actually really nervous but she had a wide range to select from which I could try on, but most importantly made me feel comfortable and understood exactly just how much this ring would mean to me. I now have it and not enough words could describe just how perfect it is. She is outstanding and such a wonderful person. Would highly recommend
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Beverly Ironside profile picture
Beverly Ironside
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Heartfelt thanks to Donna and lovely talented lady ,I would highly recommend Thanks to her I will always carry my sister Tracey with me
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Lauren profile picture
Lauren
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Highly recommend ResinIt. Donna has been amazing through the whole progress. Great communication and beautiful products. I couldn’t be happier with how all my items turned out and photos just do not do them justices. I ordered coasters, date frame , photo frame and then added on hexagons at end.
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rachel taylor
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Donna is magic! She has made the most beautiful and incredible peices of art using my wedding bouquet. The process was straight forward and Donna walked my through all the different options of moulds she has and I picked from there. She kept me up to date with progress of the moulds and in a few weeks they were ready and they were better than I expected.
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Mirren Hutcheon profile picture
Mirren Hutcheon
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From start to finish this process has been nothing short of amazing. Communication and dedication has been second to none and the time frame knowing I was very nervous about leaving ashes was a very quick turnaround. The final product is absolutely stunning and I genuinely could not have asked for someone better to create it. Very caring, compassionate and talented lady. I highly recommend anyone looking for memorial jewellery?
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Tyler Wydmuch
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Great local business in Aberdeenshire. Great product range and continuous consistent feedback and communication throughout the process. End results are fantastic. I highly recommend using ResinIt.
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Are You Ready to Choose Your Perfect Keepsake?

Now you have the answers to your questions, pop over to our Products page to choose your perfect memorial keepsake.